247 Debt Advisors
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FAQ

Faq

Asked Any Questions

Credit providers do not inform you the reason why you have been declined for any form
of credit. At 247 Debt Advisors, we conduct a full credit assessment to determine what
is blocking you from qualifying for credit

Your credit score is impacted by a number of factors that you might not be aware of.
These can include enquiries you’ve made, prescribed accounts, incorrect status on
certain accounts, payments not reflecting on the credit bureaus resulting in incorrect
account balances and so on. We will help you identify the exact cause

Unfortunately, some debt counsellors do not explain the impact and consequences
relating to debt review. Our debt review experts will help you investigate and help you
with a detailed plan to have it removed.

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    Privacy Policy

    1. Introduction

      At 247 Debt Advisors, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
    1. Collection of Personal Information

      2.1 We collect personal information that you voluntarily provide to us when you use our services. This may include your name, email address, phone number, and financial information.

      2.2 We collect personal information in a manner that respects your right to privacy and in accordance with the requirements of the Protection of Personal Information Act (POPIA) of South Africa.
    1. Use of Personal Information

      We use your personal information to provide our services, communicate with you, respond to your inquiries, and for other business purposes.
    1. Disclosure of Personal Information

      We do not sell or rent your personal information to third parties. We may disclose your personal information to service providers and contractors to help us provide and improve our services.
    1. Security of Personal Information

      We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, or unauthorized access.
    1. Your Rights

      Under POPIA, you have the right to access, correct, and delete your personal information. You also have the right to object to the processing of your personal information in certain circumstances.
    1. Changes to This Privacy Policy

      We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
    1. Contact Us

      If you have any questions about this Privacy Policy, you can contact us using the information provided on our website.

    Terms & Conditions

    1. Introduction

      Welcome to 247 Debt Advisors. These terms and conditions outline the rules and regulations for the use of our website and services.
    1. Acceptance of Terms

      By accessing this website and using our services, we assume you accept these terms and conditions in full. If you do not agree to these terms, you should not use our services.
    1. Services

      3.1 Our services include debt review, debt review removal, blacklisting removal, prescription removal, adverse listing removal, credit score improvement, judgements removal, and written off accounts management.

      3.2 Our services are provided in accordance with the National Credit Act (Act No. 34 of 2005) of South Africa.
    1. User Obligations

      4.1 Users agree to provide accurate and complete information when using our services.

      4.2 Users agree to cooperate fully with us and provide all necessary documentation for the services provided.
    1. Privacy Policy

      Please refer to our Privacy Policy for information about how we collect, use and disclose your personal information. We adhere to the Protection of Personal Information Act (POPIA) 2013.
    1. Payments

      All payments made are non-refundable, and any payment obligations cannot be canceled, unless otherwise agreed in writing.
    1. Limitation of Liability

      To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
    1. Indemnification

      You hereby indemnify to the fullest extent 247 Debt Advisors from and against any and all liabilities, costs, demands, causes of action, damages, and expenses arising out of or in any way related to your breach of any of the provisions of these terms.
    1. Governing Law & Jurisdiction

      These terms and conditions will be governed by and interpreted in accordance with the laws of South Africa, and you submit to the non-exclusive jurisdiction of the state and federal courts located in South Africa for the resolution of any disputes.